AI Development Lisa
Smart Skincare with Lisa
An AI skincare chatbot that identifies skin concerns, gives trusted advice and links users to the right products.
- Industry
- Beauty and personal care
- Product
- AI skincare chatbot
- Platform
- Web, mobile and social channels
- Languages
- Bilingual
01 · The consultation
About Lisa
Lisa is an AI-powered skincare chatbot that helps users identify skin concerns such as acne, dryness and pigmentation.
It shares practical skincare tips to keep users engaged and recommends the right products, helping businesses grow sales.
Intelligent skin analysis, bilingual conversation and personalised product mapping turn skincare guidance into a trusted, interactive experience.
02 · The challenge
Too many products, too little guidance
Everyone wants healthy skin, but few people know which products suit them. Faced with acne, dryness or pigmentation, they are overwhelmed by choice, and the wrong product wastes money and can harm the skin.
Advice for everyone
Make skincare advice simple, accurate and accessible to everyone, not just experts.
Stay on topic
Keep the chatbot focused on skincare and away from unrelated conversations.
Earn trust
Give reliable recommendations matched to each person's needs while also helping businesses sell more products.
03 · Our approach
A four-step ritual, from concept to launch
We took Lisa from concept to launch in four stages and addressed five core problems.
Step 01
Conceptualisation
Framed the product around accessible, accurate advice, a skincare-only scope and trustworthy recommendations that also support product sales.
Step 02
Design
Built a clean, intuitive chat interface with simple conversational flows and skincare-only responses to build trust.
Step 03
Development
Trained the AI on verified dermatology datasets for accurate skin issue recognition, connected the client's product catalogue and added personalisation logic for recommendations.
Step 04
Deployment
Launched on website and mobile, integrated secure payment gateways for checkout and set up analytics for queries, engagement and sales.
04 · The formula
Five answers to the core problems
Simpler advice for beginners
Clear journeys lead users from identifying a concern to a personalised solution and purchase, with adaptive AI prompts keeping it intuitive.
Strict domain control
The chatbot only responds to skincare queries, so it cannot drift into unrelated topics.
Accurate, trusted recommendations
Verified dermatology data drives skin issue recognition, and personalised logic matches each concern with suitable products.
In-chat purchasing
Recommendations link directly to the client's catalogue, with secure payments so users can buy without leaving the chat.
Wide reach
Deployed across web, mobile and social channels with bilingual support, while analytics drive continuous improvement.
05 · Skin analysis
What Lisa reads, and what it does next
Skin concern detection
Identifies issues such as acne, dryness and pigmentation.
Personalised recommendations
Matches each user's concerns with suitable products from the client's catalogue.
Skincare tips
Shares helpful advice that keeps users engaged.
Bilingual conversations
Supports users in two languages.
Secure checkout
Integrated payment gateways let users purchase inside the chat.
Engagement analytics
Tracks queries, engagement and product sales.
06 · Screens
A consultation in one chat
Ask about a concern, get a tailored routine, then buy the products without leaving the conversation.
07 · Watch
In the client's words
08 · Design system
The Lisa visual language
Warm greys and peach-tinted whites with black type, set in a clean geometric sans, so a skincare chat feels calm, minimal and trustworthy.
Palette
- Timberwolf#DDD5D0Borders, chips and secondary surfaces
- Soft Peach#F2EDEACards and chat bubbles
- Spring Wood#F9F6F4App background
- Black#000000Text and primary actions
Typography
Tw Cen MT
Headings, labels and body · shown here in Jost, an open stand-in
- 400 Regular
- 500 Medium
- 600 Semibold
ABCDEFGHIJKLM abcdefghijklm 0123456789
UI components
- sparkles
- message circle
- scan face
- shopping bag
- credit card
- globe
- chart column
- shield check
09 · Technology
Tech stack
Ingredients, listed by role.
- Mobile
- Web
- Backend
- AI
10 · Impact
Results
Trusted skincare guidance
Users get reliable, personalised recommendations in a single chat.
Sales built into advice
Recommendations link straight to the client's products with secure checkout.
Multi-channel reach
Available on web, mobile and social channels, with analytics guiding improvements.
This AI-powered skincare chatbot completely changed how I shop. It's reliable and feels like talking to an expert.
Begin
Smarter skincare starts here
Planning an AI assistant that gives trusted, personalised recommendations? We can help you build it.
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