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  3. Smart Skincare with Lisa

AI Development / Lisa

Lisa logo

Smart Skincare with Lisa

An AI skincare chatbot that identifies skin concerns, gives trusted advice and links users to the right products.

Woman in a white robotic suit, the human-meets-AI idea behind Lisa
AcneDrynessPigmentation
Lisa skincare chatbot conversation on a mobile phone
Industry
Beauty and personal care
Product
AI skincare chatbot
Platform
Web, mobile and social channels
Languages
Bilingual

01 · The consultation

About Lisa

Lisa is an AI-powered skincare chatbot that helps users identify skin concerns such as acne, dryness and pigmentation.

It shares practical skincare tips to keep users engaged and recommends the right products, helping businesses grow sales.

Intelligent skin analysis, bilingual conversation and personalized product mapping turn skincare guidance into a trusted, interactive experience.

02 · The challenge

Too many products, too little guidance

Everyone wants healthy skin, but few people know which products suit them. Faced with acne, dryness or pigmentation, they are overwhelmed by choice, and the wrong product wastes money and can harm the skin.

Makeup brushes, an eyeshadow palette and cosmetic tools, the crowded choice users face
  1. i

    Advice for everyone

    Make skincare advice simple, accurate and accessible to everyone, not just experts.

  2. ii

    Stay on topic

    Keep the chatbot focused on skincare and away from unrelated conversations.

  3. iii

    Earn trust

    Give reliable recommendations matched to each person's needs while also helping businesses sell more products.

03 · Our approach

A four-step ritual, from concept to launch

We took Lisa from concept to launch in four stages and addressed five core problems.

  1. Illustration of two people shaping an idea with gears and a light bulb

    Step 01

    Conceptualization

    Framed the product around accessible, accurate advice, a skincare-only scope and trustworthy recommendations that also support product sales.

  2. Illustration of designers laying out UX and UI screens for the chat interface

    Step 02

    Design

    Built a clean, intuitive chat interface with simple conversational flows and skincare-only responses to build trust.

  3. Illustration of developers packaging code on a large monitor

    Step 03

    Development

    Trained the AI on verified dermatology datasets for accurate skin issue recognition, connected the client's product catalog and added personalization logic for recommendations.

  4. Illustration of a product being launched

    Step 04

    Deployment

    Launched on website and mobile, integrated secure payment gateways for checkout and set up analytics for queries, engagement and sales.

04 · The formula

Five answers to the core problems

LISAAI SKIN FORMULA
  1. 01

    Simpler advice for beginners

    Clear journeys lead users from identifying a concern to a personalized solution and purchase, with adaptive AI prompts keeping it intuitive.

  2. 02

    Strict domain control

    The chatbot only responds to skincare queries, so it cannot drift into unrelated topics.

  3. 03

    Accurate, trusted recommendations

    Verified dermatology data drives skin issue recognition, and personalized logic matches each concern with suitable products.

  4. 04

    In-chat purchasing

    Recommendations link directly to the client's catalog, with secure payments so users can buy without leaving the chat.

  5. 05

    Wide reach

    Deployed across web, mobile and social channels with bilingual support, while analytics drive continuous improvement.

05 · Skin analysis

What Lisa reads, and what it does next

AI-styled portrait of a woman in a robotic suit, overlaid with skin-analysis points
  • 01

    Skin concern detection

    Identifies issues such as acne, dryness and pigmentation.

  • 02

    Personalized recommendations

    Matches each user's concerns with suitable products from the client's catalog.

  • 03

    Skincare tips

    Shares helpful advice that keeps users engaged.

  • 04

    Bilingual conversations

    Supports users in two languages.

  • 05

    Secure checkout

    Integrated payment gateways let users purchase inside the chat.

  • 06

    Engagement analytics

    Tracks queries, engagement and product sales.

06 · Screens

A consultation in one chat

Ask about a concern, get a tailored routine, then buy the products without leaving the conversation.

  • LisaSkincare assistant

    Identifies issues such as acne, dryness and pigmentation.

    AcneDrynessPigmentation

    Dryness

    Shares helpful advice that keeps users engaged.

    Describe your skin concern
  • Lisa chat home screen with a typed question about a routine for oily skin
  • LisaPersonalized recommendations

    Matches each user's concerns with suitable products from the client's catalog.

    View products

    Secure checkout

07 · Watch

In the client's words

08 · Design system

The Lisa visual language

Warm grays and peach-tinted whites with black type, set in a clean geometric sans, so a skincare chat feels calm, minimal and trustworthy.

Palette

  • Timberwolf#DDD5D0Borders, chips and secondary surfaces
  • Soft Peach#F2EDEACards and chat bubbles
  • Spring Wood#F9F6F4App background
  • Black#000000Text and primary actions

Typography

  • Aa

    Tw Cen MT

    Headings, labels and body · shown here in Jost, an open stand-in

    • 400 Regular
    • 500 Medium
    • 600 Semibold

    ABCDEFGHIJKLM abcdefghijklm 0123456789

UI components

Ask LisaView products
AcneDrynessPigmentation
Describe your skin concern
  • sparkles
  • message circle
  • scan face
  • shopping bag
  • credit card
  • globe
  • chart column
  • shield check
AI-styled portrait of a woman in a white robotic suit before a pagoda

09 · Technology

Tech stack

Ingredients, listed by role.

Mobile
Flutter
Web
React
Backend
Flask
AI
OpenAI

10 · Impact

Results

  • i

    Trusted skincare guidance

    Users get reliable, personalized recommendations in a single chat.

  • ii

    Sales built into advice

    Recommendations link straight to the client's products with secure checkout.

  • iii

    Multi-channel reach

    Available on web, mobile and social channels, with analytics guiding improvements.

This AI-powered skincare chatbot completely changed how I shop. It's reliable and feels like talking to an expert.

Lisa client

Begin

Smarter skincare starts here

Planning an AI assistant that gives trusted, personalized recommendations? We can help you build it.

Book a Meeting →
AI-styled portrait of a woman in a white robotic suit in front of the Colosseum

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